Shipping policy

At pazida.com, every order is handled with care and attention to detail. We aim to ensure a smooth, transparent, and reliable delivery experience for all our customers.

By placing an order on pazida.com, you agree to the shipping and delivery terms outlined below.

Order Confirmation

Once your order is successfully placed, you will receive an order confirmation via email and/or SMS. This confirmation indicates that we have received your order and payment.

Order confirmation does not guarantee dispatch. All orders are subject to availability, verification, and approval before shipment.

Order Processing Timeline

All orders are processed within 1–3 working days after successful payment confirmation.

Orders placed on:
• Sundays
• Public holidays

will be processed on the next working business day.

During festive seasons, promotional sales, or periods of high order volume, order processing times may be extended without prior notice.

Domestic Shipping (Within India)

• We offer free shipping on all domestic orders within India
• Orders are shipped using trusted third-party courier partners
• Estimated delivery time after dispatch is 3–5 working days

Delivery timelines are indicative and may vary depending on:
• Delivery location
• Courier serviceability
• Weather conditions
• Regional restrictions or delays

pazida.com shall not be responsible for delays caused by courier partners.

International Shipping

International shipping is available for select countries.

• International shipping is charged at a flat rate, calculated at checkout
• Estimated delivery time is 7–10 working days post dispatch

International orders may be subject to:
• Customs clearance
• Import duties
• Local taxes or fees

All such charges are the sole responsibility of the customer. pazida.com has no control over these charges and cannot predict their amount.

Customs & Import Duties

International shipments may be opened and inspected by customs authorities. Any delay caused due to customs inspection or clearance is beyond the control of pazida.com.

Failure to pay customs duties may result in shipment return or destruction, for which pazida.com shall not be liable.

Shipping Charges

Shipping charges (if applicable) are clearly displayed at checkout before payment.

Free shipping offers, promotions, or minimum order value conditions may be modified or withdrawn at any time without prior notice.

Order Tracking

Once your order has been dispatched, you will receive shipment tracking details via email and/or SMS.

Customers are advised to:
• Track shipments regularly
• Ensure availability to receive deliveries
• Coordinate with courier partners when required

Delivery Attempts

Courier partners generally make multiple delivery attempts. If delivery is unsuccessful due to:
• Customer unavailability
• Incorrect address
• Refusal to accept delivery

the shipment may be returned to origin.

Incorrect or Incomplete Address

Customers are solely responsible for providing accurate and complete shipping information.

pazida.com shall not be liable for:
• Delayed deliveries
• Failed deliveries
• Additional shipping costs

arising due to incorrect or incomplete address details.

Undelivered / Returned Shipments

If a shipment is returned to us due to:
• Incorrect address
• Multiple failed delivery attempts
• Customer refusal

any refund (if applicable) will be processed after deducting:
• Original shipping charges
• Return shipping charges
• Handling costs

Damaged or Tampered Packages

If you receive a package that appears damaged or tampered with, please:
• Do not accept the delivery
• Inform the courier partner immediately
• Contact us at pazidaindia@gmail.com within 24 hours

Failure to report such issues within the stipulated time may result in rejection of claims.

Force Majeure

pazida.com shall not be liable for delays or failures in delivery caused by events beyond our reasonable control, including but not limited to:
• Natural disasters
• Lockdowns
• Strikes
• Government regulations
• Pandemic-related disruptions

Right to Modify Shipping Policy

pazida.com reserves the right to modify or update this Shipping & Delivery Policy at any time without prior notice. Changes will be effective immediately upon being posted on the website.

Continued use of the website constitutes acceptance of the updated policy.

Contact for Shipping-Related Queries

For any shipping or delivery-related questions, please contact us:

Customer Support
📞 +91 98722 66883
✉️ pazidaindia@gmail.com

Business Hours
Monday – Saturday: 10:00 AM to 7:00 PM
Sunday & Public Holidays: Closed